FAQs: Click on a question below to view the answer

  • What is the myTouro Portal?

    The myTouro Portal provides easy access to Touro resources and information, all in one convenient place. You will find the latest news and announcements, as well as calendars, grades, class schedules, and information on ordering transcripts, plus easy access to applications like Blackboard and email.

  • I forgot my username; what should I do?

    Click here on "Forgot Username" or on the "Forgot Username" button on the myTouro portal login page. The system will then walk you through the steps for retrieving your username.

    If you ever need live assistance call myTouro Support any time at 855-MYTOURO (855-698-6876) 

  • I forgot my password; what should I do?

    Click here on "Forgot Password" or on the "Forgot Password" button on the myTouro Portal login page to display the Identity manager login page. Enter your Username, but leave the Password field blank and click "Forgot Password" to access the Forgot Password page. The system will then walk you through the steps for retrieving your password.

    If you ever need live assistance call myTouro Support any time at 855-MYTOURO (855-698-6876) 

  • What policies apply to use of the myTouro portal?

    Click here to view the Acceptable Use Policy

    Use of the Portal and associated electronic information technology resources are governed by the Acceptable Use Policy. By logging into the Portal and using the Portal in general, you are agreeing to these terms of use and all policies found within. If any user is not following this Acceptable Use Policy their access will be revoked.

  • What browsers does the portal support?

    The portal is optimized for use with Mozilla Firefox (preferred browser).

    It also supports the following browsers:
         •  Internet Explorer
         •  Google Chrome
         •  Safari

    The myTouro Portal uses the latest web technologies and will be upgraded continually to accommodate new features. Therefore, it is a good idea to use the most recent version of your preferred browser.

  • How do I log into the myTouro portal?

    You can access the myTouro Portal at https://mytouro.touro.edu by logging in with your myTouro username and password. If you don't yet have your myTouro username and password, click on the "First Time User" button on the Portal login page to activate your account, obtain your username, and set your password.

    If you have any problems with this registration process, contact myTouro Support for live assistance any time at 855-MYTOURO (855-698-6876). If you already have a username and password, simply enter that information on the sign on screen where requested.

  • Do I have to be on campus to access the myTouro portal?

    No. myTouro is available from any device that has internet access. You can access it from anywhere, at any time.

  • I've heard the word "portlet" used a lot with reference to the Portal. What does it mean?

    Portlets are small web applications that run in a portion of a web page. Examples of these pieces or parts of a Portal page include the My Messages area and the Upcoming Events display.

  • What is the Launchpad?

    In the QuickLaunch Navigation menu, the Launchpad is the section that contains links to frequently used applications.

    Some applications are Single Sign-On (SSO), meaning they use the same credentials (username and password) as the myTouro Portal itself. Single Sign-On allows you to access these applications with a single click, without having to separately log into each one.

    Other Launchpad links are shortcuts to non-SSO applications. Each of these applications has its own set of credentials for you, which may be different from your myTouro Portal credentials. Each time you use the Launchpad shortcut to a non-SSO application, you will be sent to the application’s login page and will enter your unique credentials for that application. This will allow you to log in.

    To learn more about your single sign-on applications, click the “Having Trouble?” link in the Launchpad.

  • Am I required to use only the Portal to access my employee email?

    No, you can still use Microsoft Outlook to access your email at work as you normally would. You can now also use myTouro Portal’s "Staff Email" links in the Launchpad.

Tutorials: Click on a title on the right to view the tutorial

 

The myTouro Portal is where you can find Touro College's services and information, all in one convenient place. You will find the latest news and announcements, as well as calendars, grades, class schedules, and transcripts. You will also have easy access to your commonly used applications like Blackboard and email.

The myTouro Identity Manager handles all of your account information, including self-service retrieval of a forgotten username or password and password re-set. This also gives you the ability to reset your password if it is forgotten.

QuickLaunch Navigation links provide easy access to commonly used applications such as Exchange, Blackboard, and TCWeb.

The myMessages portlet allows you to receive messages to your myTouro Portal account, including Touro news, upcoming events, and important information. You may receive myMessages directed to you as an individual or as a member of a user group, program, department, or community.